BetterButton(TM) Support

Below is a list of frequently asked questions. Please browse through this support page to see if the problem you are having is listed.

BetterButton 1.1 Topics

• INFO: Latest BetterButton Patch Available for Download (R11180)
• INFO: Summary of New Features in the BetterButton 1.1 ActiveX Control (R11140)
• INFO: BetterButton 1.1 Release Notes (R11130)
• INFO: Supported Development Environments for BetterButton 1.1 (R11110)
• INFO: Dependency Files for BetterButton 1.1 (R11100)
• INFO: Can't Set the ShadowColor, BorderColor, HighlightColor and DisabledColor properties (R11120)
• INFO: NAG Screen Still Shows after installing Retail Version (R11160)
• BUG: General Protection Fault (R11150)
• BUG: Resource Leak / Graphics Problems (R11170)

General Topics

• INFO: Upgrading to BetterButton 1.1 (R00150)
• HOWTO: How to add the BetterButton ActiveX control to a Visual Basic Project (R00100)
• HOWTO: How to add the BetterButton ActiveX control to an Access 97 Project (R00110)
• HOWTO: How to add the BetterButton ActiveX control to an Access 2000 project (R00120)
• HOWTO: How to add the BetterButton ActiveX control to a Microsoft Office project (R00130)
• INFO: LoadLibrary Error When Registering BetterButton ActiveX Control (R00140)

BetterButton 1.0 Topics

• INFO: Supported Development Environments for BetterButton 1.0 (R10120)
• INFO: Dependency Files for BetterButton 1.0 (R10100)
• BUG: Error When Trying to Place a BetterButton in Visual C++ (R10130)

More Information

If you still can't find information about the problem, send an email to support@variad.com.  Please indicate the following when you are having difficulty:

• Product Name
• Your Serial Number (very important)
• The nature of the problem
• How you can reproduce the problem (if known)
• Your Name, Company and telephone number.

Our support staff will attempt to contact you within 24 hours regarding the problem.